Privacy Policy

Effective Date: 12/1/23

Thank you for visiting Stainless Steel Kitchens (hereinafter referred to as “we,” “us,” or “our”). This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal information. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.

1. Information Collected

1.1 Personal Information

We collect the following types of personal information when you interact with our website:

  • Name: We collect your full name to personalize your experience and for order fulfillment.
  • Phone Number: Your phone number may be collected for order-related communication and customer service purposes.
  • Address: We collect your address for shipping and delivery purposes.
  • Email Address: Your email address is collected for order confirmation, updates, and marketing communications.
  • Billing Address: We collect your billing address for payment processing and order fulfillment.
  • Order History: We maintain a record of your purchase history to facilitate returns, refunds, and customer support.

1.2 Non-Personal Information

We may also collect non-personal information such as IP addresses, browser information, and website usage data to enhance your browsing experience and improve our website.

2. Use of Information

We use the collected information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery.
  • Communication: To communicate with you regarding your orders, inquiries, and customer support.
  • Marketing: With your consent, we may send you marketing emails. You can opt out at any time by following the instructions in the emails.
  • Improvement of Services: To analyze website usage and trends, and to improve our products, services, and user experience.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or other commercial purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Marketing Communications

If you have opted in to receive marketing communications, you may opt-out at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us directly.